FAQs

Our regular hours of operation are from 6pm – 5am, 7 days a week. However, you may also contact us outside of our regular hours of operation to arrange a pickup.

We accept cash, all major credit cards, and Interac Flash (TAP ONLY – mobile or debit card). If you have the debit tap feature turned off on your card, we will not be able to accept debit payment.

Yes you may, as long as the stops are on the way to your final destination. We do not charge for stops at banks or ATM’s. For any stops that are not on the way to your final destination, we will charge our regular rate by the kilometre at the end of the trip. Also, fast food and convenience store stops are charged at 75¢ per minute.

We try our best to service all customers within a 20-25 minute timeframe. Please be aware that wait times may be longer at peak times such as bar closures, special events, and holidays.

Yes, our drivers will contact you 5 minutes before they arrive. Please remember to leave your phones on so you don’t miss their call.

Yes, you may pre-book in advance with us. However, for busy nights such as New Years, Halloween, and Canada Day, we do not accept pre-bookings due to high demand. We accept advanced bookings for all other days.

Yes, we are not a taxi or limo company. When you call us, you are ordering a driver to drive your personal vehicle. We do not transport passengers in our cars.

We charge by the kilometre so the shortest route is always the cheapest, even if it’s not the fastest.

Most of our drivers can drive both automatic and manual transmission vehicles. However, we do recommend you notify us when calling in for a pick-up.

We service all of the Calgary and surrounding areas including Okotoks – High River – Airdrie – Cochrane – Langdon and beyond.